Our Customers

“I use TIP on every major program. The process helps us to document and drive customer satisfaction and understand how we are doing. We grow closer and more engaged with the customer when we focus on the challenges they identify in the assessment.”

“We have lost deals because we never executed on the output TIP provided, and we won deals because we have.”

“We are using TIP output as a component of our program reviews.”

“The employee challenges weren’t a surprise, but the details really helped. It is important to know how disenfranchised people at remote sites feel at corporate and helps us to justify so they can get what they need.”

“We worked with TIP to conduct a TIP Assessment that required engaging with senior executives both internally as well as externally with our customers. The TIP consultant’s ability to comfortably engage at these senior levels in a very structured fashion enabled us to gain valuable insights that have proven very useful in shaping both our current customer relationships and our capture activities.”

“Thank you for providing this information and for conducting the conversations with the team. Feedback is a gift. As leadership, we have heard the message. It’s time to roll up our sleeves and see how we can help.” 

“We should source more feedback like this TIP interview and act on the identified issues. This is a great idea. This will increase PMO relationships with us internally and with the client.”